**** Service and Communication

I am awaiting a statement of all my payments so i can query with my bank. Your lack of communication in regards to my cancellation amd your unwillingness to help in difficult times will always be remembered and my bad experience will be shared to all i know looking for a medical aid company. Quick to debit, but cant ****ing give service. If i do not receive my statement of all payments made within the next few hours, i will be logging a complaint woth the ombudsman. Never used my ****ing policy but treated like ****. Imagine if i had to use my policy.