OM
Ofentse M
1 reviews | Active since Feb 2019
24 Jan 2023, 11:57
**** service
Nobody assisting me to get authorisation. My call gets dropped every time. I've spoken to 3 consultants already they either hang up or transfer me to the wrong department. What a disappointment and **** customer experience
Helpful (0)
Replies (2)0
Replies (2)
Fedhealth Medical Scheme's replyOfficial
25 Jan 2023, 08:24Dear Member,
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's reply25 Jan 2023, 08:24
Official
Dear Member,
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's replyOfficial
31 Jan 2023, 08:02A consultant has been in contact and detailed feedback has been provided.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's reply31 Jan 2023, 08:02
Official
A consultant has been in contact and detailed feedback has been provided.
Best Wishes
Fedhealth