NS
Nkonzo S

1 reviews | Active since Dec 2017

22 Jul 2021, 11:54

**** service

i cancelled my medical aid and i my savings there was R937.92 available which is due to me, there was outstanding balance to be paid by me to fed health which was R96 and now i am receiving an sms to tell me that my refund is R96 instead of R937.90. i want my full refund of R937.92 as per the consultant before i take this matter further

0
Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply22 Jul 2021, 12:06
Official
Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 
 
Best Wishes
 
Fedhealth

Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply31 Aug 2021, 11:35
Official
Dear member, a consultant has been in contact with you and detailed feedback has been provided.
 
Best Wishes
 
Fedhealth