MR
Mpho R

1 reviews | Active since Nov 2018

07 Jan 2020, 13:28

Rude agent

I am busy chatting with a lady at FedHealth called Claire and she's very rude as I am trying to explain to her that I requested the cover change last year, she's busy trying to run away from the actual reason why I am talking to them, as a result I must then suffer.

0
Replies (3)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply07 Jan 2020, 13:58
Official
Thank you so much for your review we will be in touch shortly.

Kind Regards
The Fedhealth Online Team

MR
Mpho R's update07 Jan 2020, 14:03
Reviewer Update
I asked to be called on ***
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply21 Jan 2020, 14:26
Official
A consultant has been in contact with you and detailed feedback has been provided. 

Best Wishes
The Fedhealth Online Team