MA
Mckayla A

1 reviews | Active since Mar 2026

02 Mar 2026, 15:50

Risking the life of my unborn child.

I DISCLOSED TO FEDHEALTH THAT I WAS PREGNANT DURING A NON DISCLOSURE INVESTIGATION, THEY ACCEPTED THIS AND ONE OF THEIR CONSULTANTS CLOSED THIS INVESTIGATION ONLY ADDING A WRITTEN GENERAL 1 MONTH WAITING PERIOD FOR ALL CLAIMS TO MY POLICY, THIS WAS IN OCTOBER 2025. IT IS NOW MARCH 2026 AND MY OB ARRANGED FOR AN EMERGENCY INDUCTION IN THE NEXT 2 DAYS WRITTEN MOTIVATION CONFIRMING THE EMERGENCY BEEN A RESULT OF A HIGH RISK PREGNANCY, I SUBMITTED THIS TO FEDHEALTH WITH THE AUTHORISATION REQUEST AND THEY ARE TELLING ME NOW UNFORTUNATELY THEY HAVE TO REDO THE NON DOSCLOSURE INVESTIGATION. THIS GOES COMPLETELY AGAINST THE EMERGENCY AND ALSO WHAT IS WRITTEN ON MY POLICY. NO NOTES HAVE BEEN MADE BY UNDERWRITING CONFIRMING NO MATERNITY COVER/ CONDITION SPECIFIC WAITING PERIODS.

0
Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply02 Mar 2026, 15:56
Official
Dear Member,
 
Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly. 
 
Best wishes,
Fedhealth   
MA
Mckayla A's update02 Mar 2026, 19:20
Reviewer Update
I CALLED FEDHEALTH NOW AT 4:30PM TO FOLLOW UP ON MY REQUEST AND WAS NOTIFIED THAT THE CONSULTANT COULD NOT ASSIST ME AS MY MEDICAL AID HAS BEEN TERMINATED, I CHECKED MY EMAILS AND HAVE NOT RECEIVED ANY COMMUNICATION REGARDING THE TERMINATION, I HAVE IMMEDIATELY ALSO BEEN KICKED OUT OF MY FEDHEALTH APP (UNABLE TO LOG IN IT SAYS MEMBERSHIP DOES NOT EXIST ERROR) I HAVE STILL NOT EVEN RECEIVED ANY CALL FROM FEDHEALTH CONFIRMING TERMINATION OR WHY