CO
Craig O
1 reviews | Active since Dec 2020
19 Apr 2023, 17:09
Revolting service by Fedhealth yet again
Yet again this company fails to impress my partner went through a rough process where she thought she had cancer, did the biopsy and thankfully she is fine, however on trying to claim the upfront payment made to the hospital and receiving a preauthorisation Fedhealth still fails to meet their commitment, its revolting how paying customers are treated by this company, if they have any backbone they will contact Emma Laubscher on ***, claim number 190423QLWV0K.
Helpful (0)
Replies (1)0
Replies (1)
Fedhealth Medical Scheme's replyOfficial
19 Apr 2023, 17:12Dear Craig Ogilvy,
Thank you for submitting your feedback to us, we are sorry to hear about your experience. You have reached us outside of our working hours which is 08:00-16:00 Monday to Friday. One of our consultants will contact you tomorrow morning to discuss your enquiry.
Best wishes,
Fedhealth
Thank you for submitting your feedback to us, we are sorry to hear about your experience. You have reached us outside of our working hours which is 08:00-16:00 Monday to Friday. One of our consultants will contact you tomorrow morning to discuss your enquiry.
Best wishes,
Fedhealth
Fedhealth Medical Scheme's reply19 Apr 2023, 17:12
Official
Dear Craig Ogilvy,
Thank you for submitting your feedback to us, we are sorry to hear about your experience. You have reached us outside of our working hours which is 08:00-16:00 Monday to Friday. One of our consultants will contact you tomorrow morning to discuss your enquiry.
Best wishes,
Fedhealth
Thank you for submitting your feedback to us, we are sorry to hear about your experience. You have reached us outside of our working hours which is 08:00-16:00 Monday to Friday. One of our consultants will contact you tomorrow morning to discuss your enquiry.
Best wishes,
Fedhealth