EB
Elton B

1 reviews | Active since Apr 2012

27 Jan 2021, 07:44

Review you medical benefits as you may end up footing the bill

After 17 years at fedhealth 15 of them happy I finally moved after the medical merged with another medical aid and changed there scheme rules. I had been abroad at the time the new structure was changed so missed the communication in this regard needless to say there were many changes. Basic Benefits had to be paid for with the "new" medi vault option. Dentistry and the like which meant additional $$$$ out of my pocket leaving me to delay procedures causing additional issues. I always though medical aid meant peace of mind all of a sudden I worried do I have enough money for basic medical things. In all these years I wasn't once hospitalized so I feel that maybe the medical aid became a very expensive hospital plan :(. I left as a result. Other than this I was very happy with them, administratively etc gor routine matters that is.

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Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply27 Jan 2021, 15:32
Official
Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 

Best Wishes

Fedhealth