VZ
Veronica Z

1 reviews | Active since Nov 2013

31 May 2016, 10:45

REMOVE DIRECT AXIS BROKER

<p>Many years ago I was basically misled into thinking I was talking to a Fedhealth agent. At no stage did Mr Alrado Elridge Olckers tell me he is from Direct Axis. At no stage did he indicate that he is now officially my broker. At no stage did he indicate that I will be unable to make any changes to my medical aid without him. At no stage did he indicate that I will not ever be able to contact him ever again.</p> <p>Right now I'm trying to join Sanlam Reality, but to no avail. I'm constantly reminded that I have a broker.</p> <p>Please remove Direct Axis and Mr Olkers from my profile so that I can get on with my life.</p> <p> </p>

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Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply01 Jun 2016, 09:22
Official

Thank you for your comment. We will investigate the matter in detail and get back to you as soon as we have a result.

Kind regards,

The Fedhealth Online Team

Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply01 Jun 2016, 13:10
Official

A consultant has been in touch, we trust that you are happy with the result.

Kind Regards

The Fechealth Online Team