JG
Judy G

1 reviews | Active since May 2015

28 May 2015, 19:21

Refusing to pay for a yearly Mammogram

I am extremely disappointed in Fedhealth. I have been on the scheme for approximately 8 years. This year I was told by my Doctor that due to my age i needed to have a yearly mammogram. I am 47 and this is my first mammogram. Fedhealth is refusing to pay for this, they paid R60-00 odd towards it and I am liable for the rest of the bill, just over R1000.00. This is completely unacceptable. According to Fedheath they only pay for a yearly mammogram from the age of 50 - 74. Really? Fedhealth you seriously need to look at the internal policies that enable you to shirk your responsibilities as a Health insurer. Every Doctor you speak to will tell you that 40 is the age that woman need to start being tested for breast cancer. <br> <br> I pay R4000-00 per month to Fedhealth and they are not prepared to foot this bill?? Not impressed.

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Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply29 May 2015, 13:56
Official
Hello Judyg,

Thank you so much for taking the time to let us know that you are not happy with the service you have received. We will do some investigating and be in touch as soon as we have a result.

Kind Regards
The Fedhealth Online Team