KM
Kwena M
1 reviews | Active since May 2015
12 May 2015, 11:15
Refund request and bad service
Poor, poor handling of termination and refunding my savings amount! Nobody cares .i have been calling to obtain my refund on medical aid cancelled in dec 2014 already !!!!
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Replies (1)
Fedhealth Medical Scheme's replyOfficial
18 May 2015, 10:42Hello Kwena16,
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it is important for us to know. We assure you that the necessary measures have been taken to address the matter and to avoid any recurrence of this nature.
A consultant has contacted you and detailed feedback was provided to you.
Regards
The Fedhealth Team
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it is important for us to know. We assure you that the necessary measures have been taken to address the matter and to avoid any recurrence of this nature.
A consultant has contacted you and detailed feedback was provided to you.
Regards
The Fedhealth Team
Fedhealth Medical Scheme's reply18 May 2015, 10:42
Official
Hello Kwena16,
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it is important for us to know. We assure you that the necessary measures have been taken to address the matter and to avoid any recurrence of this nature.
A consultant has contacted you and detailed feedback was provided to you.
Regards
The Fedhealth Team
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it is important for us to know. We assure you that the necessary measures have been taken to address the matter and to avoid any recurrence of this nature.
A consultant has contacted you and detailed feedback was provided to you.
Regards
The Fedhealth Team