Really professional sales agent

I have been looking to move to Fedhealth for some time. Comparing to the scheme I am on now, going on your website to read up on your products etc. When I was on your website I got transferred to Nicole. She didn't say anything when I got transferred, until I greeted her. Instead of greeting me, she immediately asked my name and contact details. She kept on insisting on phoning me while I informed her that I can't talk at work. When we did get to the subject at hand I asked questions she answered 2 but ignored the last. After some time of no answer I thanked her. When she read the message I wanted to ad something but she closed the chat without a word. Now that's professionalism. I am no longer interested to consider your scheme even though I've spoken to a few very helpful agents. As a customer service agent myself, I find this kind of service and response appalling to say the very least. I was still going to enquire about benefits and how it compares to my medical aid but she was obviously not interested in assisting. The overall tone of the conversation was that of impatience, rudeness and annoyance at me asking silly unimportant questions. I won't move solely because of her.