AP
Alex P

1 reviews | Active since May 2017

10 May 2017, 11:34

R4000 a month to fight medical insurance

<p>I was hospitalised around 5 weeks ago. Having an "maxima Executive" scheme at the price of R4000 a month that has been put up from R3600 without any previous warning. FedhealthMed declined to pay anything. After a short fight, they sent an invoice with a list of what they would pay. Failing to include the emergency treatment and cost of hospital stay. I tried to explain but all I got was it is a hospital administration error. So what do I pay Fedhealth for. It has caused more stress than when I went in. Am I going to be landed with a huge bill because I won't pay. I have been expecting a phone call for the whole morning. Why treat your clients like this. They should be ashamed. There is enough stress in life without having the added stress of such an expensive health scheme!!!!</p>

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Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply11 May 2017, 10:51
Official

Thank you for your comment. We are currently investigating your query. Feedback will be provided shortly.

Kind Regards
The Fedhealth Online Team

Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply23 May 2017, 11:09
Official

A consultant has been in contact with you and detailed feedback has been provided.

We trust you are happy with the feedback provided.

Kind Regards

The Fedhealth Family