SB
Shasmikiran B
1 reviews | Active since Dec 2016
20 Sept 2017, 11:42
Poor service from company
Fedhealth rejected a dental claim of mine, I queried the reason for rejection a month ago and to date no response. The consultant told me they take 3-4 days to revert, its been a month and no feedback. I followed up three times within the month and no positive feedback. This is one amongst other issues I have with them not paying claims they meant to.
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Replies (5)
Fedhealth Medical Scheme's replyOfficial
22 Sept 2017, 13:18Thank you for your comment. We will be in touch shortly.
Kind Regards
The Fedhealth Online Team.
Fedhealth Medical Scheme's reply22 Sept 2017, 13:18
Official
Thank you for your comment. We will be in touch shortly.
Kind Regards
The Fedhealth Online Team.
SB
Shasmikiran B's updateReviewer Update
12 Oct 2017, 14:06Fedhealth contacted me over a week ago and from then I have not heard from them. Typical poor service.
SB
Shasmikiran B's update12 Oct 2017, 14:06
Reviewer Update
Fedhealth contacted me over a week ago and from then I have not heard from them. Typical poor service.
SB
Shasmikiran B's updateReviewer Update
24 Oct 2017, 11:27Its been a month and my issues have not been resolved.
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Shasmikiran B's update24 Oct 2017, 11:27
Reviewer Update
Its been a month and my issues have not been resolved.
SB
Shasmikiran B's updateReviewer Update
31 Oct 2017, 11:37Still no call from fedhealth.
SB
Shasmikiran B's update31 Oct 2017, 11:37
Reviewer Update
Still no call from fedhealth.
SB
Shasmikiran B's updateReviewer Update
08 Nov 2017, 08:23still no call back from fedhealth. clearly they do not care about customer service.
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Shasmikiran B's update08 Nov 2017, 08:23
Reviewer Update
still no call back from fedhealth. clearly they do not care about customer service.