AA
Alexandrea A

1 reviews | Active since Mar 2016

13 Jun 2022, 14:55

Poor service and Lack of feedback

Poor service - Someone needs to respond to my email regarding reimbur*****t and the fact that you paid into the incorrect acc so I haven't received the funds YET, you still deducted this amount from my medivault and the deduction is going off!!! I asked to speak to a manager weeks ago and that never happened.

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Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply13 Jun 2022, 15:17
Official
Dear Member, 
 
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 
 
Best Wishes
Fedhealth
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply13 Jun 2022, 15:43
Official
Dear Fedhealth Member,

Kindly note, the social media team is currently trying to reach you.

Regards,