Poor Service and *********** medical scheme

<p>I recently got this medical aid after changing employment. I have to say, my life has been unpleasant because of the poor service of this medical aid.</p> <p>1. I went to their network doctor (Dr Morua- ********** ) who told me that she was not part of the network and did not assist me. I followed up with the consultant and she further sent me to the same doctor claiming that she is part of the network despite having being returned home by the doctor when I was most vulnerable. I did not go to the doctor that day, I couldn't.</p> <p>2. I changed my banking details, I got a confirmation email saying my details were changed. I followed up with the consultant after realising that a debit order did not go through. They fixed it and they have now suspended my account. None of this is my fault, but I am suffering as a result.</p> <p> </p> <p>Please note that I am going to cancel the cover. Your service is poor. I've been on other medical schemes and this never happenned. </p>