KN
Kabe N
1 reviews | Active since May 2019
18 May 2021, 09:11
Poor Service
Fedhealth really needs to invest in training your consultants, just had call now the consultant, waste of my 13 minutes on the call. He was clueless, didn't want to help, clueless abut what he was doing, he has attitude, doesn't offer extended help, sounds like he was doing me a favor, not helpful at all, kept on going mute on the phone call, didn't want to help at all. telephone number is ***.
Helpful (0)
Replies (2)0
Replies (2)Fedhealth Medical Scheme's replyOfficial
18 May 2021, 09:16Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's reply18 May 2021, 09:16
Official
Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's replyOfficial
18 May 2021, 10:54Dear member, a consultant has been in contact with you and detailed feedback has been provided.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's reply18 May 2021, 10:54
Official
Dear member, a consultant has been in contact with you and detailed feedback has been provided.
Best Wishes
Fedhealth
