poor service

Item: Fedhealth Medical Scheme
Rating: 1
Author: Michael M

When requesting information from the medical aid, they only disclose part of the truth regarding the pricing. I called in for clarification, but the person I spoke to seemed to know less than I do — and she works there. She couldn’t provide any real explanation for why my medical aid has suddenly increased by R500. The company appears to be full of poorly trained employees.

Helpful (0)

Replies (1)

Fedhealth Medical Scheme's replyOfficial

30 Oct 2025, 10:30

Dear Member,

Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly.

Best wishes,

Fedhealth

Fedhealth Medical Scheme's reply30 Oct 2025, 10:30

Official

Dear Member,

Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly.

Best wishes,

Fedhealth