FL
Fele L

1 reviews | Active since Jul 2021

07 Jun 2023, 08:50

Poor service

My membership no. *** is once again suspended without notifying me and I don't know the reason why it was suspended because my membership payments are up to date. I had to find out yesterday while I am at the doctor yesterday for my daughter's consultation and I had to pay cash. This is unacceptable really.

0
Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply07 Jun 2023, 11:38
Official
Dear Member, 
 
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 
 
Best Wishes
Fedhealth