cH
cindy H
1 reviews | Active since Aug 2015
02 Aug 2022, 10:31
Poor service
The worst customer service experience ever. Nobody can call you back when they are offline. Every month I need to call in and get them to waiver the co-payment which was agreed by fed health. Frustrated going from one person to another to settle my account for my oncology child.
Helpful (0)
Replies (2)0
Replies (2)
Fedhealth Medical Scheme's replyOfficial
02 Aug 2022, 12:29Dear Member,
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's reply02 Aug 2022, 12:29
Official
Dear Member,
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's replyOfficial
08 Aug 2022, 15:30A consultant has been in contact with you and detailed feedback has been provided.
Kind Regards
The Fedhealth Family
Fedhealth Medical Scheme's reply08 Aug 2022, 15:30
Official
A consultant has been in contact with you and detailed feedback has been provided.
Kind Regards
The Fedhealth Family