Poor Service
<p>I would like to express my dissatisfaction of poor service received from Fedhealth Medical Aid Scheme and I am even wondering why I am still continuing with my application for medical aid cover with them. On Tuesday, 18 October 2016, I made an application by completing forms as I am moving from my current medical aid (GEMS) and was told that the forms have been sent to membership department as they just needed to ensure that all underwriting was done correctly. 6 days down the line I am still to receive feedback. Is this the medical aid that a person can trust with his health in an emergency situation? I doubt.</p>
We are so sorry that you feel this way. Please allow us some time to investigate the matter and a consultant will be in touch as soon as we have a result.
Kind Regards
The Fedhealth Online Team
We are so sorry that you feel this way. Please allow us some time to investigate the matter and a consultant will be in touch as soon as we have a result.
Kind Regards
The Fedhealth Online Team
Dear Online Team,
I received a call from your online advisor by the name of Monica on Monday, 24th October 2016 and she promised to get back to me with a response the following day (Tuesday) and to date, I am still waiting for that call.
Can I please get someone to respond to my query?
Regards
Stanley
Dear Online Team,
I received a call from your online advisor by the name of Monica on Monday, 24th October 2016 and she promised to get back to me with a response the following day (Tuesday) and to date, I am still waiting for that call.
Can I please get someone to respond to my query?
Regards
Stanley