NS
Nkonzo S

1 reviews | Active since Dec 2017

30 Aug 2021, 12:29

poor service

i submitted a complain to this company regarding a refund they promised someone from the company called me and promise to call again after tow days but no one has contacted me so far its been 3 weeks now since im waiting for feed back if i can get my refund as the consultant confirmed i need the balance of my refund they promise to pay R900 and what i received it was only R96

0
Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply30 Aug 2021, 12:33
Official
Dear Member, 
 
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 
 
Best Wishes
 
Fedhealth
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply31 Aug 2021, 11:40
Official
Dear member, a consultant has been in contact with you and detailed feedback has been provided.
 
Best Wishes
 
Fedhealth