CC
Christo C

1 reviews | Active since Jun 2018

13 Aug 2019, 14:32

Poor service

I have been a member of Fedhealth for the past 14 years paying close to R4000 pm. I need to have a knee replacement but all my efforts lately to just get answers to my questions has not happened. Online chat clueless. Phone calls dropped. Emails not answered. And they call this service ?

0
Replies (3)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply13 Aug 2019, 14:35
Official
Thank you so much for your review we will be in touch shortly.
Kind Regards
The Fedhealth Online Team
CC
Christo C's update13 Aug 2019, 15:00
Reviewer Update
I am highly impressed by the quick response from the Fedhealth call centre. We chatted and they are emailing me the required information.
Well done.
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply13 Aug 2019, 15:01
Official
A consultant has been in contact with you and detailed feedback has been provided. 

Kind Regards The Fedhealth Family