CP
Chanel P
1 reviews | Active since Oct 2023
29 Jul 2025, 10:34
Poor Customer Service
We were forced to join this medical scheme in 2025. Submitted two invoices in May 2025 for benefits that are covered under the Minimum Prescribed Benefits. The invoices still remain unpaid. All follow-ups including escalations to their internal Ombudsman has not elicited any response. No customer service at all. Would never recommend this Fund to anyone.
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Fedhealth Medical Scheme's replyOfficial
29 Jul 2025, 10:37Dear Member,
Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly.
Best wishes,
Fedhealth
Fedhealth Medical Scheme's reply29 Jul 2025, 10:37
Official
Dear Member,
Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly.
Best wishes,
Fedhealth