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Bonita B

1 reviews | Active since Aug 2017

16 Nov 2020, 03:06

Please help your clinets

Good day, please send me a statement where you covered my phisio? Please let me know when you paid

How is it possible that the physio doesn't get covered with fed health?? And if you ever dit pay, please send me proof I have ask for this last week as well but got no assistance, not via email, not call centre , online chat bot is limited and its frustrating to ask someone to a robot that couldn't help anyway

Her details are Praktyk no *** J Verster

So all payments done in the last 6 months just the statement

Bonita van Biljon ***

0
Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply16 Nov 2020, 07:29
Official
Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 
Best Wishes
Fedhealth

Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply17 Nov 2020, 14:39
Official
A consultant has been in contact with you and detailed feedback has been provided.
Best Wishes
Fedhealth