Please do better!

Fedhealth has provided me with the worse possible service from calling there call centres to chatting to web consultants. I have sent a query to fedhealth via email last week already and still today I have recieved no feedback on my query. Clearly fedhealth does not put there clients first. Also each consultant you speak to provides you with different information as if its not same organization.Im very disappointed in the lack customer service from Fedhealth thus far.