****ed off Customer delay payment a almost a month

Just I cannot see eye to eye with fedhealth with this poor service I received I may have to look at another health care ,really its nearly the end of the month I still not not receive a payment,the claim is through the poor unsatifying customer service I received from my first complaint till now that was from 01st October when you send an email they take long to respond as well so I again asked when is my payment going to reflect Boitumelo told me in email that it takes 2 working days that was done yesterday then I received an sms fedhealth will pay me on the 24th of October so who do I believe it took an entire month for this query to be resolved pay day is almost here to and so is Christmas I don't want to be called I want my bladly money that is owed I don't care where it comes from it better start refecting in my account I want results not excuses from this blady medcal aid