1 reviews | Active since Feb 2017
Pay more for Less!!
<p>I have Joined Fedhealth membership early last year on the Maxima EntrySaver option considering the benifits of all options with a contribution of R1500.</p> <p>Back then the Life group was part of the network hospital list.</p> <p> </p> <p>In January I advised family also to join Fedhealth on the same option.</p> <p>After they inqured about joining they informed me that the Life Group was removed from their list on the option.</p> <p> </p> <p>To my shock I called the call center and they confirmed that it was indeed so.</p> <p> </p> <p>There was no clear notice of the removal of the Life Group benefit.</p> <p>I then enquired to upgrade then to a higher option that allows private hospital cover in my residential region and was hit with a "Sorry you missed the 06 January Deadline for Upgrades"</p> <p>After spending time on the phone trying to upgrade to a higher option and pleading with FedHealth on variouse emails that have not even been answered from two weeks ago I am real dissapointed in the scheme.</p> <p> </p> <p>Making it harder is that I have a reduced benefit and had a contribution increase from 01 January on the plan from R1500 to R1700.</p> <p> </p> <p>In Essence you pay more for less.</p> <p> </p> <p>Now I am looking at another medical aid that can provide me with the same to better cover that I had previously but need to give a three month notice to get it canceled.</p> <p><br />For the next three months I am stuck on a medical aid that promised sunshine and roses but can only deliver state hospital cover.</p> <p> </p> <p>Disgusting service and I regret ever advising anyone to join.</p> <p> </p>
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The Fedhealth Online Team
Thank you so much for your comment. We will do some investigating and get back to you shortly.
Kind Regards
The Fedhealth Online Team
Thank you so much for your comment. We will do some investigating and get back to you shortly.
Kind Regards
The Fedhealth Online Team
Thank you so much for your comment. We will do some investigating and get back to you shortly.
Kind Regards
The Fedhealth Online Team
