RM
Rendani M

1 reviews | Active since Jun 2016

13 Dec 2018, 11:36

Pay back my money.

Cancelled my membership with them, they said they will refund my savings after 4 months and I will receive email from them. Tried speaking to the live chat guys who told me that it will be the first week of December and now is the second week of December. When I ask why the delay I was given an email and the name of the person to direct it to however, that person does not respond to my email. Please pay me back my money with interest from the date same was cancelled. I was considering coming back to you guys but the victimisation that I got sorry I would rather stick with Discovery. I wont beg you for my money. I know I had to beg you for you to pay for my son's medical bill even when I pay you without any hesitation. Pay back my money. I was chatting with someone, an I was told you have an emergency you have to vacate the building. What a lousy excuse, I want my money. You can burn in the building I don't care, I wish all your buildings can burn to ashes

0
Replies (3)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply13 Dec 2018, 11:40
Official
Thank you so much for your review we will be in touch shortly. 

Kind Regards
 The Fedhealth Online Team

RM
Rendani M's update18 Dec 2018, 15:24
Reviewer Update
5 days I wrote on this platform and even today I have not yet received any call from them. One reason only, because money needs to go out of their pockets. I was still a member it was going to be within the next 2 hours. Don't worry, I will look for the medical aid ombudsman a lodge a complaint with them. I have tried all I could with you. Maybe you do not know the meaning of the words shortly, I will borrow you my dictionary for you to lockout for the definition of shortly. I want my money, period.
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply21 Jan 2019, 09:41
Official
A consultant has been in contact with you and detailed feedback has been provided.
 
 Kind Regards
 The Fedhealth Online Team