PATHETIC USELESS CALL CENTER AGENTS!!!!!!

<p>SO I AM UNEMPLOYED I CALLED THIS MORNING AND SPOKE TO A USELESS PERSON I DONT REMEMBER HIS NAME TO TELL HIM I AM UNEMPLOYED SINCE THE 20 JANUARY SO I CANNOT PAY MY PREMIUM SO I ASKED IF I CAN MOVE MY INCEPTION DATE OF MY MEDICAL AID TO THE 1ST FEB INSTEAD OF TRYING TO HELP ME HE SAID OH SORRY YOU CANT CHANGE THE START DATE. I NEVER USED ANY OF MY SAVINGS SO NOW HOW THE HELL MUST I PAY MY PREMIUM WITH ME BEING UNEMPLOYED!!! HE WAS RUDE TO ME PLEASE GO AND LISTEN TO THAT CALL!!! THEN I WENT ONLINE TO YOUR SERVICES I SPOKE TO NICOLE FROM DIRECT SALES SHE COULDNT HELP SO SHE TRANSFERRED ME TO DARREN FROM CUSTOMER SERVICES WHO READ MY MESSAGES ONLINE AND IGNORED IT HE THEN TRANSFERRED ME BACK TO MARY IN SALES WHO ALSO COULDNT HELP ME SO SHE TRANSFERRED ME TO A CLAIRE IN CLIENT SERVICES ALSO A RUDE IDIOT WHO IGNORED MY MESSAGES THEN SHE TRANSFERRED ME TO ABBY IN CLIENTS SERVICES WHO EVENTUALLY HELPED ME AND APOLOGISED!!! THANK YOU ABBY!!!! UP YOUR GAME FEDHEALTH THIS IS NOT HOW YOU DAMN TREAT YOUR CUSTOMERS!!!!</p>