MS
Mhaka S

1 reviews | Active since Feb 2024

20 Feb 2024, 13:23

Pathetic to say the least

Things that will happen to you 1. You will be told there is no money in your wallet when you get to the hospital. you will start fighting simply because you were no clearly inducted on how it works in terms what you pay monthly and what you can access at any point in time 2. You will be told some of the services (blood tests) you received will not be covered because there are no funds in your wallet and you will be paying R7000 every month and yet you only visit a gp maybe once after every 3 months. 3. You will be told you claimed later than a particular grace period so they wont pay maybe it was for the hospital bill for your child's birth and that bill will be R15000 and you now have to pay it in cash, forget about all the premiums that you pay. 4. there is certain medication your gp will prescribe but when you get to the pharmacy you will be told your medical aid does not cover for this. If you save R7000 every month in a savings account that earn you interest for 10 months trust me you can foot any medical bill... this system is just a dog eat dog world

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Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply20 Feb 2024, 14:13
Official
Dear Member,
 
Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly. 
 
Best wishes,
Fedhealth