KS
Kyle S
1 reviews | Active since Sept 2016
24 Feb 2021, 06:30
Pathetic system and medivault access
Since joining I have been struggling with my Medivault access via the Family room and mobile app. I have had to re-register on the mobile app more than once now and still need to contact support to be able to access my medivault. This is just pathetic.
Helpful (0)
Replies (2)0
Replies (2)
Fedhealth Medical Scheme's replyOfficial
24 Feb 2021, 09:28Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Best Wishes
Fedhealth
Fedhealth Medical Scheme's reply24 Feb 2021, 09:28
Official
Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Best Wishes
Fedhealth
Fedhealth Medical Scheme's replyOfficial
26 Feb 2021, 14:30Dear member, a consultant has been in contact with you and detailed feedback has been provided.
Best Wishes
Fedhealth
Best Wishes
Fedhealth
Fedhealth Medical Scheme's reply26 Feb 2021, 14:30
Official
Dear member, a consultant has been in contact with you and detailed feedback has been provided.
Best Wishes
Fedhealth
Best Wishes
Fedhealth