NM
Naeem M

1 reviews | Active since Sept 2010

02 Oct 2018, 12:17

Pathetic service /No feedback

Fed Health have upped their advertising campaign at Street level and on TV.However it has been three weeks now and I am unable to get a quotation from the gent that rep**** to my mail.Mr Ricardo Ganesen is as *********** as you will ever find. I have now requested a quotation from Thapelo. Lets see if can assist. Fed Health must train their call centre consultant to give better service if they want to expand their clientele base.

0
Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply02 Oct 2018, 13:29
Official

Thank you so much for your review we will be in touch shortly.

Kind Regards
The Fedhealth Online Team

Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply08 Oct 2018, 12:40
Official

Please contact the Fedhealth Customer call center number ***, in order for us to obtain additional information from you regarding your concerns.

Kind Regards
The Fedhealth Online Team