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Annemarie D

1 reviews | Active since Sept 2023

11 Sept 2023, 11:36

Pathetic service, horribly disappointed.

Simply pathetic. Been struggling since 4 June 2023 to get claims paid from wallet and not the first time that they use the wallet for day to day expenses by taking too long to process claims. Take huge premium each month but service is non existent. Not even able to get help via the whatsup line.

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Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply11 Sept 2023, 11:38
Official
Dear Member,
 
Thank you for submitting your feedback to us, we are sorry to hear about your experience.  One of our consultants will contact you to discuss your enquiry. 
 
Best wishes,
Fedhealth