pathetic service from the claims department

<p>absolute mission to submit a claim</p> <p>after numerous calls and a specific email providing a statement for consultation and receipt for payment i have made these guys still pay the money to the service provider</p> <p> </p> <p>It hapens every single time i submit a claim, my emails always clearly state payment to be made to the member, i attach a statement aswell as recipt yet these guys always pay the service provider</p> <p>its an absolute mission for me everytime to go back to the service provider to get my money back</p> <p> </p> <p>worst medical aid to deal with</p>