RA
Rayhana A

1 reviews | Active since Mar 2018

12 Mar 2018, 12:34

Pathetic service for an expensive medical aid.

I have been with fedhealth for about 3 years now.

All my ops I had was a terrible experience with fedhealth not only did and do i waist more that R110 everyday on recharging my vodacom account to call fedhealth i always get empty promises of them calling back and sorting issues out which is never the case.

i have a bill of last year april that is still not sorted out - declined by medical aid to be paid full - declined by gap cover as it is pmb - yet fedhealth refuses to pay as i did not die without the op - i just had to live with severe pain ( most funny)

this year i had a mis carriage and they refuse to pay that account as well it has now been 3 months and my queries are not sovled. I am definatly cancelling with fedhealth.

0
Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply12 Mar 2018, 13:55
Official

Thank you for your comment, a consultant will be in touch shortly.

Kind Regards
The Fedhealth Online Team

RA
Rayhana A's update12 Mar 2018, 14:52
Reviewer Update
lets see if there is any truth behind a automated reply.