Pathetic Service Fedhealth

<p>I app**** for membership in April and was told no waiting periods as long as I wasnt off medical aid for more than 3 months. I retired in March 2017 and decided to apply via Fedhealth. My application was processed via Wellworx and I hate calling poeple out but he, Lucas Mahlangu did not deliver on his promises and how do you can someone 6 time and ask for the same information over and over again, like who does that. To but it bluntly Fedhealth or Wellworx is suggesting that I am not being forthcoming about my income and I had to explain and verify this 5 times. New bank statements, proof of income from my pension fund and an explanation about the activity on my account. I did so each time and geuss what they asked me to exlain the very same thing today, again! Lucan Mahlangu promised me a membership certifcate more than a month ago and geuss what nothing, sadly if i go anywhere else i will face waiting periods. Is this the kind of service that their actual Client's receive. Questioning their intergrity, asking them the same thing over and over, not delivering on promises, not calling back when you promise Lucas and Renisha. Does TCF and good custmer service apply only apply when i become your Client? If not lets treat her badly in hopes that she will go away. We do not want to insure you dear Lady! i am disgusted and saddened by the service from the Lucas, Renisha and the underwriters whom they blame for the back and forth. They did a very poor job of represeting Fedhealth and all that they alledgedly stand for.</p>