HH
Hermanus H

1 reviews | Active since Feb 2022

22 Feb 2022, 08:10

Pathetic Service

Worst service ever . I was offered a product from Fedhealth , using their accredited service providers .I was told that I must sort out the problem , its not Fedhealth job. Call center Supervisor promises feedback, does not callback . Call center agent transfers you to a Supervisor knowing that the Supervisor left the office . No other manager available . Think twice before joining Fedhealth

0
Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply22 Feb 2022, 08:22
Official
Dear Member, 
 
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 
 
Best Wishes
Fedhealth

Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply22 Feb 2022, 09:42
Official
Dear Fedhealth Member,

Kindly note, the social media team is currently trying to reach you.

Regards,