Pathetic Service and Rules for claiming

Pathetic service!

My daughter has been walking around in pain for 3 Months because of the pathetic information Fedhealth require to authorise this claim. You must use a network of doctors they provide you with which you do and STILL we had to pay. Why? I thought if it were a network of doctors they provide, then it will be submitted to Fedhealth. Nope not the case. You could still be left paying because what they don't tell you is that the doctor decides if you must pay or claim, You will only find this out when you try and book. Nobody tells you upfront.

We have finally found a surgeon who doesn't rob you of all your money, got a motivation letter and we had an Xray from the previous dentist who took the xray and now the xray and motiivation letter is not good enough. Now we must run around and pay another dentist because Fedhealth are not happy with the Xray because it doesn't have teeth numbers on it. HAVE YOU EVER IN YOUR ENTIRE LIFE! Oh minimum of 2 days before your mail gets answered. My daughers procedure is booked for next Thursday the 6th of April and we are still trying to please Fedhealth for it.

Medical aids are a total ******* in SA and NONE of them actually provide you with what you need when you need it. Paying for Fun :-)