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sune L

1 reviews | Active since Aug 2012

11 Jan 2023, 17:12

pathetic medical aid!!!!!!!!!!!!!!!!!

I requested to change my debit order details be changed!! I requested to do a force debit order and no debit order was done!!! I have sent an email following up and NO RESPONSE!!!!!!!!! now apparently my account is suspended!!!!!!! who is going to pay the bank charges!!!!!! please make my account active!!!!

0
Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply12 Jan 2023, 08:25
Official
Dear Member, 
 
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 
 
Best Wishes
Fedhealth
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply12 Jan 2023, 12:56
Official
A consultant has been in contact with you and detailed feedback has been provided.
Best Wishes
Fedhealth