Pathetic.

WHY would nobody reply to an email sent twice that I am cancelling my membership? Then it gets confirmed that my membership has been cancelled over the phone (that took 40mins), and then they keep on deducting membership fees. Each time you have to go into the bank, sit in the row for two hours and then reverse the fees THAT WAS NOT SUPPOSE TO BE DEDUCTED. Oh, and you don't have any physical black and white evidence that you cancelled because you HAVE to call them for it to be cancelled. So who's going to know, right? It's a joke and a SERIOUS waste of time.