PATHETIC DISGUSTING ******* *****ING OUR HARD EARNED MONEY !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!PATHETIC DAY LIGHT ******* WORST MED AID ON THIS PLANET I WILL BE POSTING EVERYWHERE !!!!!!!!!!!!!!!!!!!

Dear Sir / Madam

I am saddened and frustrated that in this day and age we as hard working, law abiding citizens have to deal with not only ********* on the outside but daylight ******* from within so called law abiding corporate companies.

Back in 2019, I was in JHB visiting family and needed to get some urgent medication, however was advised by the pharmacist that my medical aid was terminated.

Upon my return, discovered that Topmed had liquidated and had amalgamated with Fedhealth. I did get an email invite to attend the meeting regarding this, however was not available and had Forgotten about it.

Let it also be known that I had not authorised or had the option of joining Fedhealth and neither was I approached for consent on which plan I want to be put onto.

Over that period in time, I tried to access my savings, which a member on any medical aid is allowed every year, only to be told that my money is in a medivault and need to request for the amount needed.

As this is based on a loan policy, any amount requested, has to be paid back on Debit order every month until Ive settled the amount I needed.

I was frustrated, shocked and angry that even though my company and I contribute to medical aid every single month without fail, I am still expected to pay back my own savings That I have requested.

Please also let it be known, because I could not afford to pay back any monies from my own savings, I never requested for a cent out of fear.

We were then full into lockdown and covid and I could not access my own savings out of fear.

I am a chronic patient and had to pay for my medication which was also such a battle to get because of covid and because I needed a repeat script.

The R10700 of my savings I needed but didn’t have the funds to pay back, Fedhealth are refusing to pay me back saying I have forfeited this.

They are the perpetrators responsible for this and don’t want to admit it.

I have never requested to join this medical aid, I have never signed or authorised them to include me on this plan and they are misleading innocent people like Myself into this.

Please, please, please help because I am totally frustrated and don’t have the energy anymore to fight for my money but request your assistance in this matter.

Kind Regards