JZ
Jakkie Z

1 reviews | Active since Apr 2018

04 Jun 2024, 14:05

Pathetic claims call centre

It is virtually impossible to get assistance from Fedhealth claims call centre. They reject claims which they have given authorisations for! The people answering the phones do not know what they are talking about! Stay away from them for your own health sake!

0
Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply05 Jun 2024, 16:29
Official
Dear Member,
 
Thank you for submitting your feedback to us, we are sorry to hear about your experience. One of our consultants is already attending to your request and will respond to you shortly. 
 
Best wishes,
Fedhealth