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malesedimm M

1 reviews | Active since Jan 2013

07 Jan 2020, 15:21

Painful service expirience

Please ask Lunga Mazibuko to fix my query.

I asked him and Sigendran to adjust my policy, yet it was not done and it's creating unnecessary admin for me. He is not answering his phone nor responding to my mails to update me.

Please ask him to have a solution and not system generated or un-informed responses when he decides to respond.

0
Replies (4)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply07 Jan 2020, 16:25
Official
Thank you so much for your review we will be in touch shortly.

Kind Regards
The Fedhealth Online Team

Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply10 Jan 2020, 12:35
Official
A consultant has been in contact with you and detailed feedback has been provided. 

Kind Regards 
The Fedhealth Online Team

mM
malesedimm M's update10 Jan 2020, 12:38
Reviewer Update
Well your consultants have not managed to help, I asked for my cover start date to be moved to Jan and no one bothered t attend to my query, now here I am with a suspension on my head because your employees are *********** at doing their jobs. What happens when I need medical attention and something like this happens??? I have chosen to cancel my membership, please refund the funds back into my account ASAP!!!!
mM
malesedimm M's update13 Jan 2020, 10:53
Reviewer Update
Please advise when my request will be completed and who will get in touch with me.