Over debiting my account after painful application & cancellation

<p>I am so sick of Fedhealth. It all started in October 2016. I belong to Fedhealth via the company I work for. Fedhealth makes ALOT of money from us. So I requested that I add my Uncle as a member to my existing scheme. I didn't mind the cost. They declined this because they said he is married so he can register in his personal capacity (yet he's not frigging earning, I AM, not him, I will be paying FOR HIM). Okay fine, I tolerated this and decided to add create a separate application in my uncle's name, but declare myself as the one to pay. I sent the application through. After a week since the application, they complained that the application is halted without informing anyone, saying that they require my banking details, statements etc. and a letter of confirmation. So the application is stuck and I didn't know that it was stuck nor did I know why. Fine, I got ****ed off because nobody informed me or my uncle. But I sent it anyway to ********** I spoke to a consultant and they said that they are sorry and they will process my documentation and it won't be stuck. Two weeks later, and I contacted them again. It's STILL stuck. Exact same story, I emaled ********** again and they apologized and said it won't be stuck. I just left it for over a month. They STILL didn't process it, nor did I bother. So my uncle calls them up and swears them and the guy just quickly registers him in a single day ********** Now, the premium is over 130% more because of late joining and existing medical conditions WITH a ONE YEAR waiting period. They did not tell us this when we registered. When we got the card in the mail, only then we knew. So I decided to cancel it immediately. They terminated the membership on the 30th March and told me they will still deduct for one more month of the cancellation. Fine, they debited my account on the 2nd April. But then debited my account again on the 2 May for the same amount of R2672.00. I want my money back for May. I want it bac****!!!!!!!!!!! Membership number ********** 2832, References: 240317Q6RV0H, 241116Q18L8S. </p>