NM
Nosipho M

1 reviews | Active since Feb 2023

12 Oct 2025, 17:59

Outstanding Support & Much Appreciation

Peace of Mind When It Mattered Most, much appreciation for my Fedhealth Medical Aid

0
Replies (2)
NM
Nosipho M's update12 Oct 2025, 18:01
Reviewer Update
From the moment my husband was admitted to hospital until the very end, my medical aid gave me absolute peace of mind. Not once did they call to interrogate or delay the process they simply took charge, dealt directly with the hospital, and allowed me to focus on what truly mattered. Throughout the journey, I received timely SMS updates whenever a co-payment was required, followed by a detailed and transparent statement afterwards. Their efficiency, compassion, and professionalism during such a difficult time really stood out. I’m truly grateful for the way they handled everything, it made an emotional and stressful period a lot more manageable.
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply13 Oct 2025, 09:21
Official
Dear Member 

Thank you for submitting your feedback to us, we are glad to hear that you have received such great service. We will convey the message to our team. 

Best wishes, 
Fedhealth