BM
Bonga M

1 reviews | Active since Jan 2019

15 Nov 2019, 10:32

OUTSTANDING SERVICE

I had the pleasure of dealing with Karabo Radebe who was absolutely outstanding handling my query for one of my clients, during this busy period of year end with all the changes for our clients as a broker it is a nightmare to call a call centre as most consultants are not interested and just need to get you off the phone. However speaking and emailing Karabo was a breath of fresh air as she knew what she was doing and assisted me extremely well and efficiently SHE RESTORED my faith in FED Health.

To the person who receive this please convey my gratitude to her and her manager she was outstanding.

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Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply15 Nov 2019, 11:26
Official
Thank you for the compliment :) we will share it with the Team. 

Kind Regards
The Fedhealth Online Team