AH
Anita H
1 reviews | Active since Jun 2016
14 Jul 2022, 10:45
Ongoing issues
I have had issues with Fedhealth for the past few months. From not debiting because of a mix up with another clients payments to double debiting my account... I have canceled with them and am waiting for my refund. I was mailed on Tuesday saying my refund has been done. It's Thursday I haven't received it yet. On top of that the amount they say they have refunded is incorrect. Can I have my apology letter for debiting me incorrectly and my refund.
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Replies (2)
Fedhealth Medical Scheme's replyOfficial
14 Jul 2022, 13:38Dear Member,
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's reply14 Jul 2022, 13:38
Official
Dear Member,
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
AH
Anita H's updateReviewer Update
15 Jul 2022, 20:25I guess you are still investigating because I am still waiting for the call.
AH
Anita H's update15 Jul 2022, 20:25
Reviewer Update
I guess you are still investigating because I am still waiting for the call.