AT
Abrie T
1 reviews | Active since Feb 2011
23 Feb 2016, 12:21
Not part of the family
Hi Have had it with hearing how FedHealth is part of the family when holding for the call center. It has been more than 2 months since I have been waiting for feedback. That after the original claim took more than 6 months just to be loaded onto the system.<br> <br> This is the worst service I have had as a loyal paying member for over 15 years...<br> <br> I am eagerly awaiting contact from your PR and claims team.
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Fedhealth Medical Scheme's replyOfficial
23 Feb 2016, 12:28Hello ***xxBob,
Dear Fedhealth family member, thank you for letting us know about your dissatisfaction with the service you received from us. We will look into your complaint as a matter of urgency, and get in touch with you as soon as we can.
Kind Regards
The Fedhealth Online Team
Dear Fedhealth family member, thank you for letting us know about your dissatisfaction with the service you received from us. We will look into your complaint as a matter of urgency, and get in touch with you as soon as we can.
Kind Regards
The Fedhealth Online Team
Fedhealth Medical Scheme's reply23 Feb 2016, 12:28
Official
Hello ***xxBob,
Dear Fedhealth family member, thank you for letting us know about your dissatisfaction with the service you received from us. We will look into your complaint as a matter of urgency, and get in touch with you as soon as we can.
Kind Regards
The Fedhealth Online Team
Dear Fedhealth family member, thank you for letting us know about your dissatisfaction with the service you received from us. We will look into your complaint as a matter of urgency, and get in touch with you as soon as we can.
Kind Regards
The Fedhealth Online Team