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Bonita B

1 reviews | Active since Aug 2017

19 Dec 2020, 19:21

Not meeting individuals needs

We asked if I can have my husband as a dependent end of November, now we are separated and they expect me to still pay for him for a year until they do downgrades in November. I canceled this on the 10th of December and they just say next year

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Replies (3)
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Bonita B's update22 Dec 2020, 12:13
Reviewer Update
Still no response from Fedhealth!!
Most useless communication team ever, I guess I will have to go look into the laws of the medical board of injustice, or i know someone on social media would... either contact me and stop the payment or let's see where this goes, I have plenty of time on my hands
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply07 Jan 2021, 07:50
Official
Dear Member, thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating.  One of our consultants will be in touch with you as soon as we have a result. 
 
Best Wishes
 
Fedhealth
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply11 Jan 2021, 14:28
Official
A consultant has tried contacting you and was unsuccessful, however an email has been sent to you.

Best Wishes

 Fedhealth