pP
piasueharris P

1 reviews | Active since Aug 2016

24 Aug 2016, 07:43

Not interested in new customers!

<p>I have been trying to get in touch with Fedhealth for over 3 weeks now. I have sent Multiple requests for quatations, asking someone to et back to me with steps to sign up with their medical aid scheme. I have communicated via Email an dbeen promised someone would get back to me (never have). I have spoken with virtual online assistants who;ve promised they've logged my requests and yet radio silence....</p> <p> </p> <p>Clearly they aren't interested in having new members. Very dissapointing, but I suppose good to know how bad the customer service is before signing up. Definitely won;t be persuing this Medical Aid service any further...</p>

0
Replies (2)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply24 Aug 2016, 08:14
Official

Thanks for your comment, we will get a consultant to contact you soonest to resolve your query.

Kind Regards

The Fedhealth Online Team

Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply01 Sept 2016, 12:12
Official

A consultant has been in touch to address your conecerns.

We trust you are happy with the result.

Kind Regards

The Fedhealth Online Team